What if There is a Dispute Over the Deposit to be Refunded?


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Disagreements between tenants and landlords are fairly common.  Tenancy deposit schemes usually wait until disputes are resolved before releasing the deposit. If an agreement cannot be reached on how much should be deducted for damages and the cost of repairs, the tenancy deposit scheme usually has an option for resolving such disputes. If this option is taken, the tenancy deposit scheme would ask for evidence from both parties and make a decision. Their decision on how much the tenant is due is final.


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