Privacy Policy is committed to protecting your privacy. ALL information we receive is kept strictly confidential. NO information will be disclosed to ANY third party organisation except where this is necessary to deliver the services or products specifically requested and to process orders or applications submitted. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you to process your order and to provide you with the best possible service in the future. We do not send unsolicited mail and give you the opportunity to refuse marketing email from us.


If you advertise on this website, only the details and contact information which YOU select will be published. When we collect personal information from you via this Site we will tell you about the purposes for which we may use it. We will not disclose it to any other third party without your permission unless we are required to do so by law. We issue periodic newsletters to registered customers giving useful tips as well as information about other services we may offer to sellers. If you do not wish to receive additional information about our services then you can set newsletters to 'off' using the online editing facility provided.

We never pass any of your information to third parties without first gaining your explicit consent. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. If you find any inaccuracies we will delete or correct it promptly.

2.Information we may collect from you

2.1.We may collect and process the following data about you:

  • “Submitted Information”: information that you provide by filling in forms on the Site, through social media sites or through mobile applications software (“App”) available on our Site once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (“Device”) (the Site and the App together “Our Sites”), including the Device’s telephone number.  This includes information provided at the time of registering to use the App or any of the services, subscribing to any of the services, posting material or requesting further services.  We may also ask you for information [when you enter a competition or promotion sponsored by The House Shop or when you report a problem with any of Our Sites.
  • Additional Information:
    • If you contact us, we may keep a record of that correspondence;
    • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
    • Details of your visits to any of Our Sites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access; and
    • [describe any other types of information collected].
  • Device information: We may collect information about the Device or any computer you may use to download or stream a copy of the App onto your Device, including, where available, the Device’s or computer’s unique Device identifiers, operating system, browser type and mobile network information as well as the Device’s telephone number, for system administration and to report aggregate information to our advertisers.
  • Location information: When you use one of our located-enabled services, we may collect and process information about your actual location.  Some of these services require your personal data for the feature to work.  If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose.  You can withdraw your account at any time by email
  • Log information: When you use the services or view content on Our Sites, we may automatically collect and store certain information in server logs, including but not limited to internet protocol (“IP”) addresses, internet service provider (“ISP”), clickstream data, browser type and language, viewed and exit pages and date or time stamps.
  • Unique application numbers, When you install or uninstall a service containing a unique application number or when such a service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us.


3.1.We use a number of different cookies on our Site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance.

3.2.The list below describes the cookies we use on this Site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this Site, or you should delete the cookies having visited the Site, or you should browse the Site using your browser’s anonymous usage setting (called “Incognito” in Chrome,“InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by this website directly.

Google Analytics:

We use Google Analytics to collect information about visitor behaviour on our Site. Google Analytics stores information about what pages you visit, how long you are on the Site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

Learn more here

4.Third Party Vendors for Storing Data

We use third party vendors and listing partners to provide the necessary hardware, software, networking, storage and related technology required to run our services. Read more in our Terms and Conditions

5.Modifications to this Policy

We may periodically update this policy.  We will notify you about significant changes in the way We treat personal information by sending a notice to the email address you have give Us.  You retain the right to access, amend, correct or delete your personal information where it is inaccurate at any time. To do so please contact

6.Further Questions

If you have any questions regarding the privacy policy, please contact us at

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